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Site designed and built by Juliette and Jarrell Khoo

    What is taP?

    Almost all research on digital transformations show that most fail.

    Digital Transformation Success Rate
    Effectiveness of companies at Digital Transformation

    When Dr Dennis Khoo began designing and building UOB's TMRW Digital Bank, there was no structured and holistic process to follow. The available methods at that time tended to be overly simplistic, anecdotally based, and only able to accommodate the most trivial of transformations. Recognizing the unique challenges of digital transformation in large, incumbent organizations, Dr Khoo developed the allDigitalFuture Playbook (taP) as a breakthrough methodology to address these complexities.

    The taP methodology is built on the understanding that both business and technology transformations are inherently complex systems. Just as an automobile — composed of thousands of parts — can be better understood by breaking it down into its main components, taP dissects the intricate process of transformation into four key dimensions: the customer, business, capabilities, and people and leadership dimensions. Each of these dimensions is associated with crucial outputs (like the customer value proposition and the business model) and is supported by specific inputs that ensure every aspect of the transformation is covered.

    Why taP?

    Unlike other methodologies, taP offers a number of unique benefits:

    • A common language and culture that helps break down organizational silos, enabling better collaboration and clarity across departments—whether it's marketing, IT, or human resources.
    • A structured, holistic framework that unifies diverse methodologies and tools into one comprehensive approach, ensuring that every critical element of a transformation is addressed methodically.
    • A clear path from idea to innovation by aligning each of the input considerations (from market segments and pain points to technological ecosystems and talent gaps) with the desired output, thereby mitigating the risks that have long plagued digital transformations.
    • A way to manage and simplify the complexity inherent in large-scale transformations, ultimately increasing the chances of success by avoiding the pitfalls of treating transformation purely as a tech issue or relying on ad hoc solutions.

    In essence, the taP methodology moves beyond simplistic, one-size-fits-all solutions. It offers a refined, methodical process designed for complex business environments — ensuring that companies can navigate the maze of digital transformation with a well-articulated strategy that covers all critical dimensions. This is why organizations looking to embark on significant digital changes should consider taP: it not only clarifies the journey from idea to innovation but also empowers them to execute with confidence and precision.

    If you are a digital leader embarking on a transformation, the allDigitalFuture Playbook is what you need.
    Order a copy nowGet in touch with us